New hotel and restaurant openings (or existing re-openings) can be a stressful time. With the right team behind you though, it can be a grand and joyous activity for your staff and your guests.
When you think about your opening celebration, you can probably picture yourself standing at the door, eagerly awaiting your first guest’s arrival. What you don’t see is the time and effort it took to get you to that point.
No One Thinks of the Hard Work
No one pictures the opening of their hotel or restaurant and that first arrival as labour intensive and stressful. Nor should you! It is the greatest day of your career.
The truth however, is that months go into cutting that ribbon and opening those doors. Depending on the size of the hotel and its amenities the process can take 8 to 24 months, or more!
Don’t worry; there is a solution.
Hiring a Consultancy Agency
It is a daunting task and no one should be telling you otherwise. You do not have to go it alone. Hiring a hospitality consultant can solve a lot of your issues and eliminate your stresses.
From minor details you may not even have time to think about, such as defining quality standards to detailed departmental organizing, a consultant will be there from step one to step “Welcome home, we hope you enjoy your stay!”
Hotel and restaurant turnarounds are a scary and turbulent time. Letting go of your reigns is a difficult decision. However, if your establishment is finding itself losing money, guests or staff and failing to return a profit, then that might be exactly what you need to do.
Turnaround consultancy offers the help, advice and experience to help you see essential issues and enjoy your establishment once again.
They work with your vendors, creditors, and debtors to negotiate loan waivers and debt restructuring plans. They also look at your current practices and show you where you can dissolve overhead, increase cash flow and reduce cash expenditure.
Staff training and evaluation is important. A consultant will handle the hard work for you. Eliminating staff that under produce or offer little value, outsourcing non-essential tasks to reduce work load and timing.
Efficiency and atmosphere are not over looked either. Every minor detail from the time you’re first contacted by your guest until they check out or pay their bill is re-evaluated.
From top to bottom, you get the overhaul and expertise to revive your establishment and make it the amazing vision you once had.
Shape Hospitality is here to help. Check out our packages here! Feel free to contact us if you wish to get any advice when it comes to your new openings or turnaround. Have a look at what others have said about us as well.