About

Meet Shape

Shape Hospitality is a hotel and restaurant consultancy service-based agency that works to create best practices, and a team culture that delivers an innovative and exciting experience for your guests whilst controlling your bottom line and growing a profitable business.

Led by Director Gaynor Hunter who has over 18 yrs international experience managing and consulting alongside Independent Hotels and Restaurants in the Caribbean, The USA and the UK, she holds a Masters Degree in Hospitality Management from the prestigious University of Houston and their Conrad Hilton School of Hotel & Restaurant Management and Project Management Certification.

Her team of creative designers, copywriters, photographers, social media experts and mystery shoppers can enhance numerous areas of your business and ensure your offerings are presented in a modern, relevant and engaging way to attract your ideal customers and retain them by providing superior service, delivered by motivated and enthusiastic team players.

From new openings and re-launches to brand building and promotions, we know how to drive footfall, increase bookings and optimize customer spend for pubs, restaurants, hotels, spas and cafes.

Shape Hospitality offers transparent pricing and packages keeping you in firm control of your budget and the easy option of ordering online. You can select and combine various packages that meet your current or long term needs, including access to online membership courses for your front of house employees and a resource library for your managers.

Don’t forget to head over to our Content Club where you will have exclusive access to marketing tips and social media strategies provided free of charge.

We look forward to partnering with you and helping to Shape the future of your establishment and brand.